1. Agreement to Terms

These Terms and Conditions (“Terms”) govern your access to and use of the website operated by Otter Home Inspections (“we,” “our,” or “us”). By using our website or scheduling an inspection, you agree to these Terms in full. If you do not agree, please refrain from using our services.

2. Scope of Services

Otter Home Inspections provides professional residential and light commercial home inspection services, including but not limited to:

• General property condition assessments

• Structural, electrical, plumbing, roofing, HVAC evaluations

• Digital inspection reports with findings and recommendations

Services are delivered in accordance with standard industry practices and relevant state or local regulations.

3. User Responsibilities

By using this site, you agree to:

• Provide accurate and complete information when scheduling services

• Not submit false or misleading data

• Not misuse or attempt to compromise the functionality or security of this website

• Be available or ensure access to the property during scheduled inspections

You are responsible for maintaining confidentiality of any personal login credentials (if provided).

4. Inspection Limitations

Home inspections are visual, non-invasive assessments. Inspectors do not dismantle components, move personal belongings, or inspect areas not safely accessible. Our reports provide opinions based on visible conditions at the time of inspection only and are not guarantees, warranties, or predictions of future performance.

Always refer to the signed Inspection Agreement for legally binding inspection terms.

5. Booking, Payments, and Cancellations

• Appointments can be booked through our website, phone, or email.

• Payment is required at or before the time of inspection via accepted methods (e.g., card, check, digital payment).

• Cancellations made within 24 hours of scheduled time may be subject to a cancellation fee.

• We reserve the right to cancel or reschedule due to unforeseen circumstances (e.g., inclement weather, safety concerns).

6. Intellectual Property Rights

All content on this website—including text, graphics, logos, images, service descriptions, and layout—is the property of Otter Home Inspections and protected under copyright law. You may not reuse, reproduce, or republish our content without written permission.

7. Third-Party Services

We may link to or integrate services from third parties (e.g., scheduling or payment platforms). You agree to review and comply with their terms and policies separately, as we are not responsible for third-party services.

8. Limitation of Liability

To the fullest extent permitted by law:

• Otter Home Inspections is not liable for any damages resulting from use or inability to use this website or services.

• We are not liable for hidden issues not visible at the time of inspection.

• Any liability is limited to the amount paid for the inspection service.

9. Indemnification

You agree to indemnify and hold harmless Otter Home Inspections, its staff, and affiliates against any claims, liabilities, damages, and expenses arising from your misuse of the site, services, or any violation of these Terms.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the state or region in which Otter Home Inspections operates. Any legal actions must be filed in that jurisdiction.

11. Modifications to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes constitutes acceptance of the revised Terms.

12. Contact Information

For questions regarding these Terms, please contact:

📧 Email: otterinspections@gmail.com
📞 Phone: 855-466-8837
🌐 Website: https://www.otterhomeinspections.com